• Bids Are
  Always Free!

  We do not require the purchase of bid or bid packs. You are never charged unless you are the winning bidder.

• Satisfaction
  Guaranteed

  Our no hassle return policy gives you freedom, under any circumstance, to receive a full refund within 15 days.

• Professional
  Vetted Sellers

  Suppliers on our site go through a rigorous approval process. Including credit checks and trade references.

• U.S. Customer
  Service

  We're staffed with friendly, supportive people that work extra hard to make sure you are well taken care of.

How do I get in touch with uBid Customer Care department?
If you need assistance from our Account Support specialists, they can be contacted through Certified Central by clicking “Contact uBid Support”.

Why are only certifiable businesses allowed to sell on uBid?
By allowing only established businesses to sell on our sites, we reduce the amount of fraud activity caused by small individual sellers (i.e. stolen and counterfeit goods, non-shipment of product, etc.).

What are the costs of being a uBid Certified Merchant?
None! There are no listing fees! uBid collects a small percent of the final value when an order is generated. Check out our Rate Card for the tiered fee schedule for further details. You can also download a working UCM Calculator (Microsoft Excel).

How do sellers become certified?
All prospective UCM sellers are required to undergo a ten-point evaluation process. The UCM program is only open to established businesses and the certification process includes credit, background and reference checks, product authentication, interviews, etc.

What is the UCM key selling proposition?
What is the UCM key selling proposition? uBid Certified Sellers Program is the easiest and most effective way for you to sell online.

Does uBid have any plans to certify non-business sellers?
At this time, the UCM program is focused solely on business-to-consumer selling. Business-to-consumer selling has proven far more reliable and given uBid the ability to greatly reduce fraud through our platform.

How does the UCM Program fit in with uBid overall trust positioning?

All uBid customers are pre-qualified buyers - that is, credit card authorized customers ready, willing, and able to buy

From the moment sellers enter our system they are screened and continuously monitored for fraud - Certifying sellers insures UCM sellers like you won't have to compete with fraudulent sellers

Over the last 10 years, we've helped our partners liquidate over $2 Billion in excess inventory. Our Marketing Solutions will help you get a fair market price for your excess