| How do I get in touch with uBid.com’s Customer Care department? |
If you need assistance from our Customer Care specialists, they can be contacted through email within the Certified Central dashboard. Or you can call our hotline reserved for Certified Merchants. |
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| Why are only certifiable businesses allowed to sell on uBid.com? |
By allowing only established businesses to sell on our site, we reduce the amount of fraud activity caused by small individual sellers (i.e. stolen and counterfeit goods, non-shipment of product, etc.). |
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| What are the costs of being a uBid.com Certified Merchant? |
None! There are no listing fees! uBid.com collects a small percent of the final value when an order is generated. Check out our Rate Card for the tiered fee schedule for further details. You can also download a working UCM Calculator (Microsoft Excel) |
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| How do merchants become certified? |
All prospective UCM merchants are required to undergo a ten-point evaluation process. The UCM program is only open to established businesses and the certification process includes credit, background and reference checks, product authentication, interviews, etc. |
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| What is the UCM key selling proposition? |
uBid.com’s Certified Merchant Program is the easiest and most effective way for you to sell online. |
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| Does uBid have any plans to certify non-business sellers? |
At this time, the UCM program is focused solely on business-to-consumer selling. Business-to-consumer selling has proven far more reliable and given uBid.com the ability to greatly reduce fraud through our platform. |
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| How does the UCM Program fit in with uBid’s overall trust positioning? |
- All uBid customers are pre-qualified buyers – that is, credit card authorized customers ready, willing, and able to buy
- From the moment merchants enter our system they are screened and continuously monitored for fraud – Certifying merchants insures UCM merchants like you won’t have to compete with fraudulent sellers
- Over the last 10 years, we’ve helped our partners liquidate over $2 Billion in excess inventory. Our 7 Seller Solutions will help you get a fair market price for your excess
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Merchant Support 877-293-3575
