Why can I trust
uBid?
Trust, as they say, is earned.
At uBid, we try hard to earn your trust everyday. If you have
a problem or question, our customer service team is available via email around-the-clock,
24 hours a day, 7 days a week.
You can also call us anytime at 1-866-WIN-UBID (toll free).
uBid stands behind its products.
uBid is the number one site for major brand name products
from leading manufacturers like Compaq, Dell, Hewlett Packard, JVC and
Sony. Most products come with uBid's 7-day
return and warranty provision, in addition to a range of Extended
Warranty Plans.
The majority of items are inventoried and
shipped from uBid's own warehouse.
uBid packages are carefully processed at uBid's 420,000 square
foot state-of-the-art warehouse and distribution facility. Deliveries are
insured and guaranteed against loss, theft and damage.
uBid meets Better Business Bureau online standards for reliability.
uBid carries the BBBOnline seal, providing customers with the
confidence and security to bid safely online. The seal allows online shoppers
to check BBB information on a company and be assured the company will stand
behind its service. uBid is also an AOL Certified Merchant, which means it
meets or exceeds AOL standards for excellence.
Please note:Consumer
Exchange members list their items directly and are responsible for all aspects
of their auction listings, including product descriptions, quantities, starting
and maximum bid prices, shipping prices, and timelines.
What does uBid do to
protect my security over the Internet?
uBid has taken precautions to ensure your personal security.
The site operates with a VeriSign digital server certificate,
featuring today's strongest cryptographic techniques. It uses a matched pair
of encryption and decryption keys, providing unparalleled protection.
This technology protects your private customer information.
It prevents the possibility of someone trying to compromise
information as it travels from your Web browser to our secure server. The
pages where you submit your account information, place a bid, and receive
confirmation of a successful bid are all secure. To help further safeguard
your security, we recommend that you keep your account number and password
secret.
uBid does not sell, trade or rent personal information to other parties.
We assign anonymous customer numbers, not traceable to any
individual and different from any customer login ID, which may be shared with
outside sources on an aggregate basis.
uBid is implementing policies to prevent fraud at every level.
One example is the fact that uBid requires all buyers and sellers
to possess a credit card. This makes it more difficult for individuals to
be deceptive.
Please note:uBid cannot control information
Consumer Exchange users make available to others in the Consumer Exchange.
To learn more about uBid's Privacy and Security Policy click
here.
