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Contact Information

uBid Customer Care Center:
1520 Georgetown Rd.
Tilton, IL 61833

For inquiries concerning purchases made at ubid, please contact our Customer Care team via our webform.

Phone:
Customer Care phone representatives: 1-866-WIN-UBID (1-866-946-8243)
Customer Care credit department: 1-800-317-7995

Please Note: uBid's Customer Care is available from 8:00am to 6:00pm CST Monday through Friday. Customer Care will be closed on the following holidays in 2008.
  • New Year’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

uBid Public Relations:
For media inquiries, contact Public Relations via email.

uBid Seller Solutions:
If you are a manufacturer, distributor or reseller interested in obtaining additional information on how you can sell your products using the uBid.com platform, please visit us at our Seller Solutions Center located at http://www.ubid.com/sell.

uBid.com Headquarters:
8725 West Higgins Rd., 9th Floor
Chicago, IL 60631

Please Note:uBid's headquarters business hours are from 8:00am to 6:00pm CST Monday through Friday. ubid offices will be closed on the following holidays in 2008.
  • New Year’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

Distribution Warehouse:
1835 Ferry Road
Naperville, IL 60563

Please Note:uBid's Warehouse business hours are from 8:00am to 4:30pm CST Monday through Friday. The Warehouse will be closed on the following holidays in 2008.

  • New Year’s Day
  • President’s Day
  • Good Friday
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day
  • New Year’s Eve


1-866-WIN-UBID (toll free)
uBid.com • 8725 W Higgins Rd - 9th Floor • Chicago, IL 60631

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