New Users - Getting Started
How Do I Register?
What is uBid.com's privacy & security policy?
What are some Frequently Asked Questions?
Trust & Security
Auction & Bidding
How do I bid?
What are the bidding rules?
Will my credit card be charged even if I don't win the auction I'm bidding on?
Are there different types of auctions?
Where can I track my bids?
What Is My Page?
Update Personal Information
How To Retrieve A Lost Password
Can I track all my bids from My Page?
Where do I subscribe to, or cancel uBid Auction Alerts?
Products & Warranties
How do I pursue warranty help?
What types of products does uBid.com sell?
How do uBid.com Direct and uBid.com Certified Merchant products differ?
How do I determine product availability?
Does a product carry a manufacturer warranty?
How does uShield - uBid's Extended Service Plan work?
Product related information
Frequently Asked Questions
Payment & Credit Policies
What payment methods does uBid.com accept?
Do I pay sales tax at uBid.com?
What if my payment cannot be validated?
Does uBid.com require a credit card verification number?
How can I obtain a copy of my invoice?
Why is there a transaction fee?
New Customers/Multiple Orders
When can I expect the delivery of my order?
Does uBid.com ship internationally?
How do I track my shipment?
How will uBid.com ship my product?
How does uBid calculate shipping costs?
Returns Policy & Procedures
uBid.com Return Policies and Procedures?
Having technical problems with the website?
Contacting Us - Corporate Directory
How do I contact uBid.com?