Browse Help
 
uBid Info
 
Ready to bid? Sign up here.  

Welcome to uBid.com Help!

Need help? Find detailed information about uBid.com by selecting a question from our comprehensive list.


New Users - Getting Started
How do I register?
What is uBid.com's privacy & security policy?
What are some Frequently Asked Questions?
Legal Stuff
User Agreement
Trust & Security
Search Tips

Auction & Bidding
How do I bid?
What are the bidding rules?
Why is my credit card required for bidding?
Will my credit card be charged even if I don't win the auction I'm bidding on?
Are there different types of auctions?
What is the Bid Butler?
Where can I track my bids?
What is a Reserve Price?
What is ubuy It?
What is a "Compare at" price?

My Page
What is My Page?
How do I update my address, phone, credit card, password, etc?
How can I retrieve my Login or Password?
Can I track all my bids from My Page?
Where do I subscribe to or cancel uBid.com Auction Alerts?

Products & Warranties
How do I pursue warranty help?
What types of products does uBid.com sell?
How do uBid.com Direct and uBid.com Certified Merchant products differ?
How do I determine product availability?
Does a product carry a manufacturer warranty?
How does uBid.com's Extended Protection Plan work?
What are some FAQ's on uBid.com's Extended Protection Plan?
Product related information

Quick Checkout
What is Quick Checkout?
Payment & Credit Policies
What payment methods does uBid.com accept?
Do I pay sales tax at uBid.com?
What if my payment cannot be validated?
Does uBid.com require a credit card verification number?
How can I obtain a copy of my invoice?
What is Google Checkout?

Shipping
How to ship to a different address?
When can I expect the delivery of my order?
Does uBid.com ship internationally?
How do I track my shipment?
How will uBid.com ship my product?
How does uBid.com calculate my shipping costs?

Returns Policy & Procedures
uBid.com Return Policies and Procedures?

Add-On Sales
What are Add-on sales?
What is the return policy for Add-On sales?
When will my Add-on orders arrive?
Add-on related Frequently Asked Questions

Microsoft® Passport and .NET Alerts
What is Microsoft® Passport?
What are Microsoft® .NET Alerts?

Website Issues
Having technical problems with the website?

Contacting Us-Corporate Directory
How do I contact uBid.com?

uBidShopper
What is uBidShopper?
uBidShopper Help


 


1-866-WIN-UBID (toll free)
uBid.com • 8725 W Higgins Rd - 9th Floor • Chicago, IL 60631

User Agreement | Privacy Policy ©1997 - 2008 uBid.com
Protected by U.S. Patent Nos. 5,845,265; 6,202,051; 6,266,651 and pat. pending