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Welcome to uBid.com Help!

Need help? Find detailed information about uBid.com by selecting a question from our comprehensive list.


New Users - Getting Started
• How do I register?
• What is uBid.com's privacy & security policy?
• What are some Frequently Asked Questions?
• Legal Stuff
• User Agreement
• Trust & Security
• Search Tips

Auction & Bidding
• How do I bid?
• What are the bidding rules?
• Why is my credit card required for bidding?
• Will my credit card be charged even if I don't win the auction I'm bidding on?
• Are there different types of auctions?
• What is the Bid Butler?
• Where can I track my bids?
• What is a Reserve Price?
• What is ubuy It?
• What is a "Compare at" price?

My Page
• What is My Page?
• How do I update my address, phone, credit card, password, etc?
• How can I retrieve my Login or Password?
• Can I track all my bids from My Page?
• Where do I subscribe to or cancel uBid.com Auction Alerts?

Products & Warranties
• How do I pursue warranty help?
• What types of products does uBid.com sell?
• How do uBid.com Direct and uBid.com Certified Merchant products differ?
• How do I determine product availability?
• Does a product carry a manufacturer warranty?
• How does uBid.com's Extended Protection Plan work?
• What are some FAQ's on uBid.com's Extended Protection Plan?
• Product related information

Quick Checkout
• What is Quick Checkout?
Payment & Credit Policies
• What payment methods does uBid.com accept?
• Do I pay sales tax at uBid.com?
• What if my payment cannot be validated?
• Does uBid.com require a credit card verification number?
• How can I obtain a copy of my invoice?
• What is Google Checkout?

Shipping
• How to ship to a different address?
• When can I expect the delivery of my order?
• Does uBid.com ship internationally?
• How do I track my shipment?
• How will uBid.com ship my product?
• How does uBid.com calculate my shipping costs?

Returns Policy & Procedures
• uBid.com Return Policies and Procedures?

Add-On Sales
• What are Add-on sales?
• What is the return policy for Add-On sales?
• When will my Add-on orders arrive?
• Add-on related Frequently Asked Questions

Microsoft® Passport and .NET Alerts
• What is Microsoft® Passport?
• What are Microsoft® .NET Alerts?

Website Issues
• Having technical problems with the website?

Contacting Us-Corporate Directory
• How do I contact uBid.com?

uBidShopper
• What is uBidShopper?
• uBidShopper Help


 

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Protected by U.S. Patent Nos. 5,845,265; 6,202,051; 6,266,651 and pat. pending