Circle of Trust
uBid's Circle of Trust For Our Customers
At uBid.com, we understand that trust is something we have to earn - every day. We take this very seriously, and have established this Circle of Trust for all uBid.com customers:
- Protect Your Privacy and Secure Every Transaction
- We employ state-of-the-art data encryption and a sophisticated technical platform
- Your customer data remains secure and private from the time you enter our site to when you leave it and all points in between - registering, placing bids, ordering
- Your information is never given or sold to any unauthorized third parties not doing business directly with uBid
- Provide a 100% Satisfaction Guarantee
- We want our customers to be 100% satisfied! Our no hassle return policy gives you freedom, under any circumstance, to receive a full refund within 15 days of purchase receipt.
- If at any time you have a complaint, comment, idea, concern or compliment J, we want to hear about it! Contact us at email@example.com anytime, or fill out our webform and tell us how we are doing!
- Serve up the Highest Level of Pre-Screened, Professional Sellers
- Our Certified Merchant program is tough! Any outside product suppliers on our site go through a rigorous approval process including D&B report, credit checks, trade references and other requirements in order to meet our high selling standards.
- Products sold directly to uBid for placement on our site must be thoroughly inspected and tested prior to getting their foot in our door - further ensuring your protection and satisfaction.
- Our team performs regular, random quality assurance checks and secret shopper tests – this puts us in your shoes and makes certain there are no surprises!
- Maintain an A+ Better Business Bureau Rating
- It’s not easy to get an A+, but we think it’s a no brainer. You need to rest assured that where you shop online is backed by a BBB rating that gives you peace of mind and we make sure you get it!
- Give You Help When You Need It
- Our dedicated Customer Care center is staffed with friendly, supportive people that work extra hard to make sure you are well taken care of.
- This team stands ready to serve you! Contact them for any reason firstname.lastname@example.org.