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uBid.com is a dynamic online auction marketplace that connects consumers like you with pre-screened, certified sellers (including uBid.com itself) supplying a wide range of respected brand name items. Our mission is quite simply to become your # 1 trusted online auction source for great products at deal prices.

We understand that your trust is something we have to earn - every day, through countless customer interactions, over and over again. And we take this responsibility very seriously. This is our Promise of Trust to all our uBid.com customers:

1. To protect you from fraudulent sellers with a 100% Fraud Free Auction Guarantee
   We created the uBid.com Certified Merchant program, which requires our product suppliers to go through a rigorous ten point approval process, so you can trust the products you buy are real and accurately depicted. The approval process includes a D&B report, credit checks, trade references and numerous other requirements. In many cases, products are sold directly from uBid, further ensuring your protection.
   
   Subject to uBid.com's Return Policy and Procedures, if you experience an instance of what you believe to be fraudulent conduct on uBid.com, please bring it to our attention immediately. We will then investigate the matter promptly, and if we determine that there is an issue, we will do everything in our power to make things right for you.
   
   
2. To protect your personal and credit card information with the highest level of data privacy and security
   uBid.com employs state-of-the-art data encryption and a sophisticated technical platform to ensure safe and secure transactions on our site. Rest assured that your personal and private information remains secure and private when registering or placing bids and orders at uBid. We will never pass this information to any unauthorized third parties not doing business directly with uBid.
   
   
3. To maintain upfront and clear pricing terms
   We won't hit you for hidden surcharges, maintain reserve pricing on auctions or bury shipping charges in reams of legal copy.
   
   
4. To ensure the items you purchase get delivered to you in good condition using reasonable accepted delivery methods at fair prices
   We will try to provide you with several options for shipping, including standard ground, 2nd day air, next day air, etc. We will always default to the lowest priced shipping method but allow you to choose the method you prefer with pricing clearly stated.
   
   
5. To sell quality products that you want and need
   We will not knowingly allow the use of our platform to sell illegal, stolen or misrepresented merchandise, knock-off merchandise, pornographic material, multi-level marketing products or any other items of questionable nature.
   
   
6. We will try to make things right, if you're not satisfied
   We maintain our own dedicated Customer Care center. Our Customer Care center supports Customer needs for all sales, whether shipped from one of our Certified Merchants or directly from our warehouse.
   
   
7. To treat you, our customer, with respect and honesty in all our interactions with you
   We will not send you unsolicited email messages, subject you to relentless commercial pop-up or pop-under messages on our website, sell your name & address or email address to third parties. We will always be courteous, polite, helpful, honest and fair.
   
   
8. We expressly forbid the practice of "shill bidding" (i.e. casting bids in an auction for the sole purpose of driving up the price of the merchandise offered)
   Shill bidding is illegal and strictly forbidden on uBid. Anyone found shill bidding will receive warnings or indefinite suspensions of their accounts and we will report any such activity to the authorities.
   
   

uBid.com is a dynamic online auction marketplace that connects merchants with credit approved, price-conscious, interested buyers. Our mission is quite simply to become your # 1 trusted online auction source to move your product, whether it be your new, excess, discontinued or reconditioned inventory.

Building and maintaining a trusted marketplace is a responsibility we take very seriously. This is our Promise of Trust to all our uBid.com sellers:

1. To protect your reputation from fraudulent sellers
   We created the uBid.com Certified Merchant program, which requires our product suppliers to go through a rigorous ten point approval process. Unlike other auction companies, this ensures you won't be in the company of disreputable or fraudulent sellers. Our customers count on us to bring them real and accurately depicted quality merchandise. Since we do the screening, your products are viewed by millions of trusting customers ready to buy.
   
   
2. To deliver credit approved certified buyers
   At uBid, our customers must submit a valid credit card and be credit approved before placing a bid and ordering. This process insures that the customers bidding on your items are seriously interested and able to buy. uBid.com handles the purchase transaction so you don't have to collect payments yourself.
   
   
3. To maintain a platform with the highest level of data privacy and security
   uBid.com employs state-of-the-art data encryption and a sophisticated technical platform to ensure safe and secure transactions on our site. We deliver valid, secure transactions and confident consumers who return to repeat purchase.
   
   
4. To maintain fair pricing terms for all our sellers
   We won't hit you for listing fees or hidden surcharges. We won't nickel and dime you. Our aim is to make a fair profit on each transaction. Nothing more.
   
   
5. To continuously increase customer demand for your products
   We invest millions of dollars to generate consumer traffic to the uBid.com website using sophisticated marketing tools and techniques. Further we employ marketing experts to build and maintain customer relationships with our registered customers to keep them coming back to bid on products like yours.
   
   
6. To provide additional customer support services so you don't have to
   We maintain a dedicated Customer Care center. Our Customer Care center supports customer needs for all sales whether shipped from one of our Certified Merchants or directly from our warehouse.